Ed began his professional management career in 2001 and has since led teams from 5 to over 1,000 people with responsibilities for sales, customer experience, and marketing functions. Ed has worked for service, software, and distribution companies learning the foundations of delivering a powerful customer experience while driving value and effectiveness in the sales and development channels.
Ed currently helps companies as a consultant and fractional leader execute efficient and effective sales, marketing and customer experience organizations. He has participated, facilitated and chaired several executive groups centered on sales management, contact center management, and technology innovation. Ed has been a keynote speaker and guest speaker focused on sales strategy and customer management programs.
Ed helped relaunch the Columbus Chapter of the American Association of Inside Sales Professionals (AA-ISP) in 2015 and has served as the chapter President since. He has been recognized as a two-time Top 25 Most Influential Sales Leader, Executive of the Year, Excellence in Execution, Top 100 Sales Coaches to Watch, and a two-time Chapter of the Year award winner.
Ed has taken an active role in both the sales and local communities by serving as a mentor for #GirlsClub as well as multiple nonprofit boards. He currently sits on the Advisory Board for Bandalier (www.bandalier.co) and is an investor and advisor for Seamless.AI (www.seamless.ai).